Waiting for the emergency services

What to do

  • Follow the instructions provided by the 1-1-8 staff.
  • Cover the patient and protect him/her from the environment.
  • Encourage and reassure the patient.
  • In case of accident, do not hinder the arrival of the emergency services and signal the danger to passers-by.
  • Carefully unfasten tight garments (belt, tie) to facilitate breathing.

What not to do

  • DO NOT panic.
  • DO NOT move the traumatized person unless this is strictly necessary as a result of danger within the surrounding area (gas, fire, immediate risk of a building collapsing, etc.).
  • DO NOT give the person food or drinks.
  • DO NOT allow them to take medicines.